Általános szerződési feltételek

By accessing, browsing, or completing a reservation on Tour Reservation (https://tourreservationlink.com), you enter into a legally binding agreement with Silven Internacional SRL (RNC: 132169052, RUT: AV-AITE-3002-02719). If you do not agree with these Terms and Conditions, you should not book or use our travel services.

The lead traveler booking on behalf of a group or family certifies that they possess full authority to accept these conditions on behalf of all participants listed on the reservation.

All bookings made online undergo rapid verification. Upon receiving your reservation request:

• •Voucher Issuance: An electronic booking voucher with detailed pickup times, meeting points, guide contacts, and QR/booking reference numbers is sent via Email and WhatsApp.
• •Accuracy Verification: Travelers are responsible for checking voucher details (dates, pickup resort/villa, and group numbers) and immediately notifying support of discrepancies.

All tour prices are quoted transparently in USD with clearly listed inclusions (e.g., national park tickets, boat transfers, buffet lunch, certified guide, hydration drinks).

We believe travelers deserve fair, predictable cancellation rules:

Certain ecological excursions involve physical activity, including rainforest trekking, cave exploration, and speed boat travel.

• Travelers must inform us of any serious medical conditions (cardiac, respiratory, severe mobility constraints, or pregnancy).
• Life jackets are mandatory on all boat and catamaran transfers and must remain securely fastened throughout navigation.
• Instructions delivered by our certified local guides during safety briefings must be strictly observed at all times.

As official advocates of Dominican Republic national parks (including Los Haitises, Cayo Levantado, and Sanctuary areas), we enforce strict eco-care:

• Leave No Trace: Discarding plastic, wrappers, or trash in mangroves, caves, or sea waters is strictly forbidden.
• Preserve Cultural Heritage: Ancient Taíno pictographs and cave formations must never be touched, scratched, or defaced.
• Wildlife Respect: Feeding or disturbing nesting birds, manatees, dolphins, or humpback whales is strictly prohibited under Dominican environmental law.

All tours coordinated through Tour Reservation are conducted by licensed professional guides accredited by the Dominican Republic Ministry of Tourism (MITUR). All maritime vessels and ground transfer vans adhere to official safety standards and carry commercial passenger insurance.

While we maintain the highest diligence and partner exclusively with accredited local providers, outdoor adventures carry inherent natural risks. To the fullest extent permitted by law, Silven Internacional SRL shall not be held liable for personal injury, property loss, or flight disruptions resulting from force majeure events, severe tropical weather, or individual traveler negligence.

We strongly recommend that all international travelers obtain comprehensive personal travel insurance covering trip interruption, emergency medical care, and adventure activities prior to their departure.

All content, itinerary descriptions, photographs, graphics, software, and brand assets featured on Tour Reservation are the property of Silven Internacional SRL or its licensors and are protected under international copyright treaties. Unauthorized reproduction, automated scraping, or commercial resale of content is prohibited.